FREQUENTLY ASKED QUESTIONS
Which areas can I use it on?
The True Relief Neck Massager is designed to help ease everyday tension in the neck, shoulders and upper back, and can also be used on the lower back, waist, thighs and calves. If you have a medical condition, please consult your doctor before use.
Can I use it anywhere?
Yes, the massager is completely portable & requires no cables.
What if it doesn't work for me?
Our product comes with a 30-day money-back guarantee because we’re confident it’ll help you relax and ease neck tension. If you’re not fully satisfied, we’ll return your money.
Do you sell this product on other websites besides lesomagic.com
There are many copies of our products online, but LeSomagic™ is only sold on our official website — lesomagic.com. Any other site claiming to sell our products is not authorized.
How long should I use it?
A session of about 10 minutes is all it takes to unwind – the massager switches off automatically after 10 minutes. Many customers enjoy using it daily as part of their routine.
How do I use it?
- Fully charge the massager with the USB Type-C cable.
- Place it over your neck and shoulders, then slip your hands through the loops or fasten the straps for hands-free use.
- Press the power button and choose your massage mode and heat level.
- Relax and enjoy – it switches off automatically after 10 minutes.